Reflective listening Principles:
Dalmar Fisher, Communication in Organizations **Derived from the work of Carl Rogers 

・More listening than talking
・Respond to what is personal rather than to what is impersonal, distant, or abstract.
・Restating and clarifying what the other has said, not asking questions or telling what the listener feels, believes, or wants.
・Trying to understand the feelings contained in what the other is saying, not just the facts or ideas.
・Working to develop the best possible sense of the other’s frame of reference while avoiding the temptation to respond from the listener’s frame of reference.
・Responding with acceptance and empathy, not with indifference, cold objectivity, or fake concern. 

Jack’s Approach to Pain: Path-ology, Symptoms, Moving beyond Fixing – 
Most clients wish us to remove their pain. They see their pain as something that inhibits their expression and full involvement in life.
When we verbally accompany a client who has acute or chronic pain, we can both follow the reversal of dependent origination. We help the client to focus into the pain by sharing words and touch. It is important that we do not use so much pressure that we override the pain signals.
The client first contacts the pain from within, mapping and investigating the various qualities of the pain. The practitioner encourages the client to come in more fully, more objectively, translating the pain into a collection of basic sensations (e.g. burning, pulsing, sharp, dull, aching, stabbing, freezing, throbbing, expanding, and diffuse). While the client is describing his/her experience, the practitioner monitors the visceral responses with listening hands and words. She encourages the client to stay with the process as the sensations change and to report any other experiences like; visuals, sounds, felt-sense, felt-shifts, and reactions in other parts of the body. Pain then becomes the direct access internally and externally into a shift away from accreted patterns in the body.
We are assisting the client to follow a path of pain like high mountain hiking trails, beyond the tree line, that are marked by cairns or stacks of stones.

We must use such devices as trigger points, positional release, unwinding, or manual therapy judiciously, to avoid leading the client or erasing the trail markers.